About

With over twenty one years' experience in the specialist area of Knowledge and Information Management (an Associate member of CILIP)

we operate in the private, public and the "third" sectors, across multiple industries.

We have provided a variety of specialist services in respect of Programme and Project Management within the following disciplines: Document and Matter Management; Content Management; Knowledge Management; Information Management; Records Management; Change Management (Development, Transition, Transformation); Business Analysis; Leaning; Training and Development, often within a PMO and/or PGO structure and setup.

To date, we have engaged, delivered services and solutions across a variety of enterprises, functions and departments, for example:

Deloitte; Ernst & Young; Mazars; AXA Global; The Prudential; Eversheds Sutherland; Unit4; Toyota; Jaguar Land Rover; Vodafone; IKEA;
Serco; The BMI Group; Post Office; University of Leeds; Coventry University; NATS; East West Rail; Graymatter; NCR; Cadbury Schweppes; Sainsbury; 3663; Booker Food Group; Covert2Green; Abbey National; Donaldson Lufkin and Jenrette; McLaren F1; Construction, Finance, Legal, Logistics, Media, distributors, partners and suppliers; Science & Technology / R&D functions; Trade & Professional bodies; EU, national and local government; County Councils & District Councils; Emergency Services; The Ministry of Defence; British Armed Forces; Learning Skills Council; Business Links; Institute for Sustainability; NGO's & Not for Profit/Charities; Trade union bodies (CIPHE; NFRC etc) & Professional bodies (RICS; RIBA).

Our competences include the following:

Extensive experience of 14 transformation programmes within 14 global organisations, taking a senior project management and lead work stream role in delivering challenging business objectives and goals.
Championed the leadership and management of KM, pitched and delivered a variety of KM Visions, Roadmaps and Strategies across the Enterprise and within Functions to improve business outcomes.
Worked closely with sponsors, to build trust based relationships with different stakeholders to capture requirements from various work streams via business analysis and consultancy competencies.

Successfully led the establishment of KM as a discipline to support the business and communicate complex messages to engender confidence about change and enable greater collaboration.

Developed KM process driven solutions to connect "people with people" e.g. SME's and "people with knowledge" to ensure audiences benefit from improved knowledge transfer and sharing.

Presented KM in the context of thought leadership and KM in support of specific programmes, to secure support, to enable change, to inform diverse audiences and provide value to an organisation.

Provided leadership, governance, learning, training and delivery of support to B2B & B2C internal and external diverse audiences such as professional services, engineers, scientists and clients/customers.

Experienced in building, managing and leading teams, coordinating the ongoing development of best practices and support frameworks which deliver KM outcomes that make a difference to the business.

Engaged with people (Attitude, Behaviour and Culture challenges) via a true consultative programme (audits, deep dives, interviews, workshops, targeted meetings) to elicit business needs/requirements.

Successfully provided KM solutions which transformed the applied use of People, Process Technology and Knowledge based Assets (Digital, Content, Information, Records, Documents, Data – explicitly/tacitly realised).

Established and maintained a clearly defined Benefits Framework; monitored success factors, KPI's & ROI's; ensured active governance and use of business rules to gauge the effectiveness of outcomes.

Used KM as a vehicle for change, transforming both the enterprise and functions to lever insights and expertise to "help themselves" and get the most out of existing assets and planned for investment.

Therefore, if your organisation is seeking expert help to realise the potential of KM, we look forward to hearing from you.

Regards

Robert Thorp